We take our responsibility to our clients and their families very seriously. Learn what makes through Happy at Home your best value for care all of Simcoe County and Muskoka.

Happy at Home clients receive Registered Nurse supervised and case managed care, at no extra cost.

Here’s what The Registered Nurses’ Association of Ontario says about the importance of Registered Nurse Case Managers, and why we believe Registered Nurse supervised and case managed care is essential for seniors:

"RNAO (Registered Nurses’ Association of Ontario) has long advocated for appropriate access to professional nursing services, and has expressed concerns regarding the impact of less qualified caregivers on the health of patients. RNAO’s position is that Ontarians must have access to care from the most appropriate and best-qualified care provider. It is the position of the Registered Nurses Association of Ontario (RNAO) that Registered Nurses are ideal Case Managers."

"RNs possess a broad nursing knowledge base that includes human/medical sciences, psychology, sociology, administration, and health care economics. This enables the Registered Nurse to identify the multiple and complex bio-psychosocial needs of those receiving care."

"In addition, the RN’s comprehensive view of health and understanding of the scope of other health care professionals facilitates the provision of integrated care that is both efficient and effective. This also enables Registered Nurses to design, coordinate, implement, and evaluate effective and cost efficient care."

Registered Nursing Association of Ontario

**RNAO Policy Statement on the Value of Registered Nurses as Case Managers

Happy at Home has been providing care to seniors in Barrie, Orillia and Muskoka since 2007. We have extensive experience providing care for seniors who have a variety of illnesses, including: Parkinson’s, Alzheimer’s, Dementia and Diabetes. We also care for clients who have had strokes, chronic heatlh issues such as heart problems, Arthritis and Osteoporosis. Happy at Home caregivers are trained in end-of-life care by some of the best Registered Nurses in the county.

We provide supplementary care for clients in hospital, in long term care Homes (Nursing Homes), retirement homes and private residences.

Doctors, Social Workers and Discharge Planners often turn to Happy at Home Support Services when they need care for their own families.

Our Registered Nurses advocate for our clients

As health care professionals our Registered Nurses consult with other Health Care Professionals, Doctors, Social Workers, Therapists, Pharmacies etc. and case manage the care of all of our clients. We know who to talk with and how to access the important resources our clients need.

Communication is Key

It isn’t uncommon to have families scattered across the country or even in some cases across the globe. Living a distance from your parents makes it difficult to truly know how they are coping. Phone calls home to your parents may not paint an accurate picture of what is truly going on in the home. Happy at Home prides itself on its Gold Standard communication with families and clients. It is important for families to feel that they can communicate at any time with a Registered Nurse to inquire about the status of their loved ones. We answer to you. You will always have someone to talk to, someone you can trust, and someone who will act on your behalf. We take our responsibilities very seriously.

Guaranteed Arrival

Seniors with dementia often have difficulty keeping track of time. When a shift for your parent is scheduled for three hours, you want to know the caregiver will be there for the full three hours. Rest assured… Happy at Home will guarantee your caregiver arrives on time and remains for the entire shift. Happy at Home offers complete accountability with exact login and logout times allowing us the ability to reflect real time on invoicing and giving you peace of mind that a caregiver will be present at the exact time you arranged and stay for the exact time allotted. Using a system called telephony, our caregivers place a call from your parents phone that registers within our system to announce their arrival, and again makes the same call when they leave the home.

Home Care Done Differently, Done Better. We provide medically managed care anywhere you need it.

Peace Of Mind

Happy at Home has been providing care to seniors in Barrie, Orillia and Muskoka since 2007. We have extensive experience providing care for seniors who have a variety of illnesses, including: Parkinson’s, Alzheimer’s, Dementia and Diabetes. We also care for clients who have had strokes, chronic health issues such as heart problems, Arthritis and Osteoporosis. Happy at Home caregivers are trained in end-of-life care by some of the best Registered Nurses in the county.

We provide supplementary care for clients in hospital, in Long Term Care Homes (Nursing Homes), Retirement Homes and private residences.

Doctors, Social Workers and Discharge Planners often turn to Happy at Home Support Services when they need care for their own families.

Our Registered Nurses Advocate For Our Clients

As health care professionals our Registered Nurses consult with other health care professionals – Doctors, Social Workers, Therapists, Pharmacies etc. and case manage the care of all of our clients. We know who to talk with and how to access the important resources our clients need.

Choose Happy at Home To Advocate For You:

Because our Registered Nurses know what to expect, you have a right to know how the health care system works. Happy at Home nurses act as advocates for our clients. Our RN’s will work hard to ensure that our clients receive the best care possible.

Happy at Home will do everything we can to ensure that our clients receive what we consider to be unmatched value for their care dollars. This is how we roll…

• We know you’ll find our rates to be very competitive, although it is our feeling that there really are no comparable services available in Simcoe County.
• Unlike some other services, we provide an on-site, no-obligation assessment by a Registered Nurse. We know how difficult it is to decide on the best path when dealing with an unfamiliar situation. Especially when it’s the health of a family member or spouse. You want to feel that you’ve made the most informed decision and that you’re doing what’s best.
• There is an RN on call 24/7
• We look at the whole picture when arranging care. Yes, the client’s health status is first and foremost, but what are the resources available to the client to help keep them on track? There are many, many questions and each client has their own specific needs:
  • Does the client have a family member available to help tidy up at home and do the grocery shopping or will we need to take care of these things?
  • Is there a medicine cabinet full of prescriptions (possibly outdated) and over the counter meds that need to be reviewed by a pharmacist ?
  • What about mobility aids? Would the client benefit from having them, who will arrange for them?
  • Are there any unsafe conditions at home – a client who smokes in bed (unsafe in its self) and no smoke detectors, loose carpets, steep stairways etc.
  • What kind of physio is possible, and has it been put in place?
  • Who will be helping the client follow through on the physiotherapy regime and what happens if the client has a setback?
  • What happens if the client falls at night and no-one is home?
  • Is the Doctor involved up to date with respect to the latest medications and treatments for the client’s condition? Often our RN’s become a liaison for families and their health practitioners.
• We follow through – we make sure that what is supposed to happen… happens!