24/7 Phone Support

Telecare Distress Line of Greater Simcoe provides telephone support 24 Hours a day 7 Days a week to individuals experiencing:

Emotional distress
Social isolation Alcohol & Drug issues
Grief and loss
Financial concerns
Relationship issues
And more...

Our volunteers receive over 1200 calls per year from Simcoe County and beyond.

We provide a 24 hour anonymous and confidential telephone listening service staffed by well-trained volunteers.

Our volunteers are:

Caring & supportive
Understanding
Compassionate
Able to respond to the needs and concerns of the caller
Dedicated to making a difference

Volunteers receive extensive professional training and are able to respond to the immediate and changing needs of the callers as well as referring and connecting them to other appropriate community resources if necessary.

Telecare is an integral part of this community by providing an emotional safety net.

Telecare Distress Line helps to alleviate stress, averting crisis, and reducing unnecessary emergency calls and Emergency Room visits.